Privacy Policy

Welcome to KauntaBook. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the KauntaBook website, mobile application, and related services ("Services"). By accessing or using our Services, you agree to this policy and consent to the collection and use of your information as described herein.

Definitions

To help you better understand this Privacy Policy, we have defined key terms used throughout this document:

  • Personal Data: Information that identifies you as an individual, such as your name, email address, phone number, business name, and any other information that can be used to identify or contact you directly or indirectly.
  • Usage Data: Data collected automatically when you access our Services, including but not limited to your IP address, device information, browser type, operating system, page visits, time spent on pages, click patterns, and other usage statistics that help us understand how you interact with our platform.
  • Cookies: Small data files stored on your device by your web browser or mobile application to enhance your experience, remember your preferences, track your usage patterns, and improve the functionality of our Services.

Information We Collect

1. Information You Provide Directly

When using KauntaBook, we may ask you to provide personally identifiable information to create and manage your account, process transactions, and deliver our Services. This information includes but is not limited to:

  • • Your full name and contact information
  • • Business name and registration details
  • • Email address and phone number
  • • Billing and payment information
  • • Financial data you choose to input into the platform
  • • Usage preferences and settings
  • • Support inquiries and communications

You have control over what information you provide, though some information is required to use certain features of our Services. We will clearly indicate which fields are mandatory and which are optional.

2. Usage Data

When you access KauntaBook via mobile devices or web browsers, we automatically collect certain technical information to ensure optimal performance and security. This includes:

  • • Device ID and unique device identifiers
  • • Device model, manufacturer, and specifications
  • • Mobile operating system version and type
  • • Browser type and version
  • • IP address and approximate geographic location
  • • App version and installation information
  • • Crash reports and error logs
  • • Performance metrics and usage patterns

This information helps us diagnose technical issues, improve app performance, prevent fraud, and enhance your overall experience with KauntaBook.

3. Cookies

We use cookies and similar tracking technologies to improve user experience, track performance metrics, analyze how our services are used, and personalize content. Cookies help us remember your preferences, maintain your session, and provide features such as auto-login and customized dashboards.

You can choose to disable cookies via your browser settings or device preferences. However, please note that disabling cookies may impact the functionality of our Services, and some features may not work properly or at all. For example, you may need to re-enter your login credentials more frequently, and certain personalized features may be unavailable.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired). We also use first-party cookies (set by KauntaBook) and may use third-party cookies (set by our service providers) for analytics and advertising purposes.

How We Use Your Data

We use the information we collect for various purposes to provide, maintain, and improve our Services. Specifically, we use your data to:

  • Operate and maintain the Service: To create and manage your account, process transactions, authenticate users, and ensure the security and functionality of our platform.
  • Improve app performance and user experience: To analyze usage patterns, identify areas for improvement, fix bugs, optimize performance, and develop new features that meet your needs.
  • Send service notifications and updates: To communicate important information about your account, security alerts, service updates, maintenance notices, and changes to our Terms or Privacy Policy.
  • Respond to support inquiries: To address your questions, resolve technical issues, provide customer support, and assist with account-related matters.
  • Provide relevant offers and information: To send you promotional communications, special offers, and relevant information about our Services, but only with your explicit permission and in accordance with your communication preferences.
  • Comply with legal obligations: To meet legal requirements, respond to legal processes, enforce our Terms of Service, protect our rights and the rights of our users, and prevent fraud or illegal activities.

Data Retention

We retain your personal data and financial information for as long as your account is active or as needed to provide you with our Services. This means that as long as you continue to use KauntaBook, we will maintain your data to ensure continuity of service and access to your historical records.

Even after you stop using our Services, we may retain your data for legitimate business and legal purposes, including but not limited to:

  • • Auditing and compliance with financial regulations
  • • Backup and disaster recovery purposes
  • • Dispute resolution and legal proceedings
  • • Prevention of fraud and abuse
  • • Enforcement of our Terms of Service
  • • Compliance with tax and accounting requirements

When we no longer need your data for these purposes, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws. You may request deletion of your data at any time by contacting us, though we may be required to retain certain information for legal or regulatory reasons.

Data Transfers

Your data may be processed, stored, and transferred to countries where we or our third-party service providers operate, which may be outside your country of residence. These countries may have different data protection laws than your own country.

We ensure that your data remains protected with appropriate safeguards, including:

  • • Standard contractual clauses approved by data protection authorities
  • • Adequacy decisions recognizing equivalent data protection levels
  • • Binding corporate rules for international data transfers
  • • Encryption and other technical security measures

By using our Services, you consent to the transfer of your data to these countries. We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed or stored.

Security

We use industry-standard security protocols and measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

  • • Encryption of data in transit using SSL/TLS protocols
  • • Encryption of data at rest in our databases
  • • Secure authentication and access controls
  • • Regular security audits and vulnerability assessments
  • • Firewalls and intrusion detection systems
  • • Employee training on data security best practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. You acknowledge that you use the Service at your own risk and are responsible for practicing good security hygiene, including:

  • • Using strong, unique passwords
  • • Enabling two-factor authentication when available
  • • Keeping your devices and software updated
  • • Not sharing your account credentials
  • • Logging out when using shared devices

Third-Party Services

We may work with trusted third-party service providers to operate, maintain, and improve KauntaBook. These providers may include cloud hosting services, payment processors, analytics providers, customer support platforms, and email service providers.

These third-party providers may access your data only to perform services on our behalf and are bound by strict confidentiality agreements and data protection obligations. They are prohibited from using your data for any purpose other than providing services to us and are required to implement appropriate security measures to protect your information.

We carefully vet all third-party service providers to ensure they meet our security and privacy standards. However, we are not responsible for the privacy practices of third-party services that you may access through links or integrations within our platform. We encourage you to review the privacy policies of any third-party services you use.

Analytics

We use Google Analytics and other analytics tools to understand how users interact with our app, track usage patterns, identify popular features, and improve our Services. These tools collect information such as how often you visit our platform, what pages you view, how long you spend on each page, and how you navigate through our Services.

The information generated by these analytics tools is used to create statistical reports that help us make data-driven decisions about product development, feature prioritization, and user experience improvements. This data is typically aggregated and anonymized, meaning it cannot be used to identify individual users.

You can opt-out of Google Analytics tracking by using the Google Analytics opt-out browser extension, or by adjusting your browser settings to block cookies. Please note that opting out may affect your ability to use certain features of our Services.

Children's Privacy

KauntaBook is not intended for users under 18 years old. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at info@kauntabook.com.

If we become aware that we have collected personal information from a child under 18 without verifiable parental consent, we will take steps to delete that information from our servers as quickly as possible. We encourage parents and guardians to monitor their children's online activities and to help enforce our Privacy Policy by instructing their children never to provide personal information through our Services without permission.

If you are between the ages of 13 and 18, you may use our Services only with the consent and supervision of a parent or guardian who agrees to be bound by these Terms and this Privacy Policy.

Your Rights

Depending on your location, you may have certain rights regarding your personal data under applicable data protection laws, such as the General Data Protection Regulation (GDPR) in the European Union or the California Consumer Privacy Act (CCPA) in California. These rights may include:

  • Right to Access: You have the right to request a copy of the personal data we hold about you, including information about how we use it and who we share it with.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure: You may request that we delete your personal data, subject to certain legal and operational limitations.
  • Right to Restrict Processing: You can request that we limit how we use your personal data in certain circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and to transfer it to another service provider.
  • Right to Object: You can object to certain types of processing of your personal data, such as direct marketing.

To exercise any of these rights, or if you have any privacy-related questions or concerns, please contact us at:

We will respond to your request within a reasonable timeframe, typically within 30 days, and in accordance with applicable data protection laws. We may need to verify your identity before processing certain requests to ensure the security of your data.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons. When we make significant changes to this Privacy Policy, we will notify you through:

  • • Email notifications sent to your registered email address
  • • In-app notifications or banners
  • • Prominent notices on our website
  • • Updates to the "Effective Date" at the top of this Privacy Policy

Please review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our Services after we post changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with the updated Privacy Policy, you must stop using our Services and may terminate your account.

We encourage you to check this page regularly for the latest version of our Privacy Policy. The "Effective Date" at the top of this document indicates when the most recent changes were made.

Effective Date: April 6, 2025